Orders
Can I change or cancel my order?
Customers can cancel their order if they request to do sobefore their order is fulfilled. Once the order is fulfilled and on its way, we cannot cancel an order and the regular return process will be required. For customer security, we cannot edit, add or remove items to an order that has already been placed. If you want to add extra items, you will need to order them separately. If you need to update your address or email on an order, please email hello@fawndesign.com right away to make the change. Please be aware, if your order has already been fulfilled, we will not be able to make changes/corrections to the address. We highly recommend double checking all info entered at checkout.
Can I return an item if I'm dissatisfied?
Here at Vosmles, we make returns simple. Here’s how it works:
1) You have 30 days from the date of purchase to return your Vosmles purchase as long as it isn't a final sale item.
2) All returns must be in new condition with all tags attached and unused.
Please note, while we’d love to take back “gently used” goods, we can’t. There are plenty of places to find a good home for them, though!
3) Use our Returns Portal to start the return process.If you bought from an authorized retailer, please return the item with that retailer first before contacting Vosmles.
Please note that there is one exception to our returns policy: no returns or exchanges on items marked final sale.